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Course Overview


ServiceNow is a platform-as-a-service (PaaS) provider of enterprise Service Management (SM) software. ServiceNow developer simulation is used globally to define, organize, & mechanize the flow of work, removing dependences on email and spread sheets to convert the delivery and service management for the enterprise. . The Administrator can access to system functional & the data areas regardless of the security constraints.


In short, one of the chief benefits of ServiceNow is that it provides a structured process that delivers everything-as-a-service. This move to everything as a service, means less talk about ITSM and more talk about service management as an enterprise discipline as common as ERP, CRM and HCM.


ServiceNow offers impactful opportunities for both undergraduate and graduate students to get under the hood of the tech industry and help solve real problems.

Course summary

Introduction to Service Now

  •  What is Service Now
  •  Why and who can use Service Now
  •  Concept of cloud computing in Service Now
  •  Introduction to ITIL foundation
  •  Navigation and users
  •  Helpful portals, releases

Customize Homepage 

  •  Creating Gauges
  •  Define CSS properties, UI Properties
  •  Change visibility of Homepage and banner

Tables, Form, Dictionary 

  •  Creating Application, module
  •  Creating table
  •  Personalizing form and table layout
  •  Creating Section,
  •  View
  •  Dictionary entries
  •  Dictionary overrides
  •  Reference qualifiers
  •  Related lists

Update set’s Creation 

  •  Creating an update set
  •  Merge update set
  •  Retrieve Update set in another instance

Creating workflow

  •  Workflow editor and workflow scripts
  •  Workflow activities and workflow context
  •  Workflow stages, transitions

Service catalog management 

  •  Use of service catalog, back end execution
  •  Creating catalog item, record producer, order guide
  •  Create RITM and catalog task
  •  Attaching workflow to catalog items

Importing data in Service Now

  •  Data sources,
  •  XML import
  •  Transform maps,
  •  Scheduled data import
  •  Import sets
  •  Transform scripts
  •  Data load automation

User Administration

  •  Creating groups
  •  Users and Departments
  •  Concept of delegation
  •  Customizing user profile
  •  Roles & group membership
  •  Fetch detail of logged in user

Email Notification

  •  Defining a Template
  •  Define notification
  •  Email logs
  •  Introduction to SMTP and POP mail servers
  •  Trigger email on event

Create SLA &Schedule 

  •  SLA Definitions
  •  SLA Properties
  •  Attach SLA to tasks
  •  Create schedule and child schedule

Scheduled Jobs 

  •  Introduction to scheduled jobs
  •  Scheduled Job log
  •  Scheduled reports

Access Control List 

  •  Create Read, Write and Create ACL on table and field level
  •  Debug ACLS
  •  Write ACL Scripts
  •  Concept of privileged system admin

Content Management (CMS) 

  •  Creating site, page
  •  Dynamic content block
  •  Define Header, theme, style sheet
  •  Creating UI page, UI macros

Introduction to Web service 

  •  Introduction to web services
  •  SOAP Messages


  •  Personalize users
  •  Debugging Business Rule
  •  Debugging ACL
  •  Background scripts


Section 1: Introduction to Handstands
Welcome to your firs’t video tutorial. This video will start with a simple introduction. Then, You will open up google cause I’ll show you where you can download the blender software and which version of it will we be using in the entire course period
Note: The download link is available with the lecture, plus the .pdf file is also included for you to download if you still need help downloading the software.
An InDesign template is a beautiful thing. If you find yourself creating the same kind of document over and over again, a template can save you a tremendous amount of time. Working with other designers? A template can help make sure you’re all on the same page. And if you need to get clients up and running on their own, a template can provide the guidance they need to execute a design successfully.
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Saving time with a great template provides you with in-depth training on Design. Taught by Anne-Marie Concepción as part of the Designing Templates with InDesign
By building in the power tools you need for production—flexible master pages, logical layers, object styles, libraries and snippets, and styles—you’ll have a template that prepares you for success
Templates are a way your small business can save time. When you have documents that you use frequently, such as presentations, minutes, forms and expense reports, you can create them with a template that is already pre-formatted to your specifications. A template also gives your documents a uniform look that can be modified to accommodate your specific needs. Sometimes you may have a PDF document that features a format you wish to use more than once. You can convert it to a Word template so you can use this design as often as necessary.
Setting up layers to streamline production provides you with in-depth training on Design. Photoshop CC now includes Generator, a feature that could mean “no more slices”. Ever. Generator scans your layer names looking for file extensions. Once it finds one it understands, it takes all the pixels it can find on that layer (or, as you will see later, layer group) and saves them to a file of the specified kind
Section 2: Creating a simple master page strategy

While your wrists will certain get stronger from practice and grow accustomed to the stress of the skill, a basic amount of wrist strengthening exercises for several weeks can only help things. I’d recommend working wrist curls and reverse wrist curls for around 6-10 reps for 3 sets. I also strongly recommend trying some sledgehammer levering. Work in 2-3 sets of 3-5 reps. In particular, exercises 1 and 3 are fantastic for building wrist strength and they are much harder than they look! Start with them to get the hang of sledgehammer work before you progress to the other two exercises. I don’t want somebody putting a hole through their floor or their face because they rushed things!
The content of this lesson is locked. To unlock it, you need to Buy this Course.
This test will reveal how well you are acquiring the new material based on a short test of twenty questions and a brief written assignment.

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Level Master
Institution Corelogic Technologies

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